Contact Us
This page explains how to get in touch with Best Crypto Casinos, what we can help with, and what we can't. We're an independent comparison site covering crypto casinos for US players. We don't run any casino, hold any player funds or process any payments.
Age and responsible gambling: our content is for adults only. The minimum age is 18 or 21 depending on the casino and your state's rules, so check both before you play. If gambling is causing you problems, call the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore crypto casinos may not offer the same player protections or self-exclusion tools as state-regulated operators. See our Responsible Gambling page for more.
What you can contact us about
- Corrections: a fact on our pages looks out of date or wrong, such as a bonus term, a supported coin or a licensing detail. We last checked time-sensitive details on Oct 1, 2026, and offers change often.
- Review feedback: you think we missed something that matters when comparing crypto casinos, such as withdrawal limits, network fees or verification rules.
- Page issues: broken links, display problems or unclear wording.
- Partnership and business questions: general inquiries about working with the site.
- Content requests: topics you'd like covered, for example wallet setup, stablecoins or state-by-state questions.
How to reach us
We haven't published a direct email address or phone number in this copy. Use the contact method shown in the site header or footer, or any contact form the site provides, and include enough detail for us to act on your message.
- Say which page you're writing about, and name the casino if relevant.
- Describe the issue or question in a few sentences.
- Include a source or screenshot if you're reporting an inaccurate fact.
- Never send private keys, seed phrases, passwords or full wallet details. We will never ask for them.
What we can't help with
Because we only review and compare, we have no access to any casino's systems. For the issues below, contact the casino directly through its own support channels.
| Issue | Where to go |
|---|---|
| Pending or missing withdrawal | The casino's support team. Have your transaction hash ready from your wallet or a block explorer. |
| Account locked or verification request | The casino's support team and its published terms |
| Bonus not credited or wagering dispute | The casino's support team, citing the promotion's terms |
| Deposit sent to the wrong address or network | Your wallet or exchange and the casino. Recovery is often not possible, so check addresses before sending. |
| Gambling problem | 1-800-GAMBLER |
We can't recover funds, mediate disputes or guarantee how any operator will respond. We also can't give legal or tax advice. Online casino rules vary by state, and offshore crypto casinos sit in a legal grey area for US players. They are licensed outside the US, not by any US regulator. Check your own state's laws and consult a qualified professional about legal or tax questions.
Casinos we cover
Our rankings currently feature BetPanda, CoinCasino, Cryptorino, Blockbet, BC Game, Winna, Thrill, Hyperlucky, Cybet and Wild.io. If you have firsthand information about one of them, such as a change to its terms, send it to us. We'll review it before changing anything. We can't publish unverified claims.
Independence and commercial disclosure
Best Crypto Casinos may earn a commission if you sign up through some links on the site. That relationship doesn't buy ranking position, and a casino can't pay us to change its rating or remove a limitation. Messages from operators asking for better placement won't change our scoring. You can read more about how we work on the About Us page, and our Terms and Conditions cover the rules for using the site.
What to expect after you write
We read every message about accuracy and fix confirmed errors as soon as we can. We can't promise a reply time or a personal response to every message. Please be patient.
Gambling involves real risk of loss, and crypto prices can swing sharply while funds are in play. Only use money you can afford to lose.